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Local Pick Up Orders

Once your order is ready for pick up, you will receive an “order is ready for pickup” email confirmation. We will accept returns within 30 days of your “order is ready for pickup” email confirmation, for store credit or exchange. All returns must have original tags, in original condition, and odor free. Seasonal merchandise will be returned or exchanged at the current sale price. Discounted items are non-returnable.

Shipping

Please allow 1-3 business days for orders to be processed to ship.

All orders will ship from Mayfield, Kentucky, therefore, we cannot guarantee transit time as that is the responsibility of the carrier.  

Returns/Exchanges

You may return most new, unopened items within 30 days of delivery for store credit or exchange. All returns must have original tags, in original condition, and odor free. You must present a receipt. Seasonal merchandise will be returned at the current sale price. Discounted items are non-returnable. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

If you need to return an item, please contact us with your order number and details about the product you would like to return. At this time, we do not offer prepaid shipping labels. Store credit will be issued (minus shipping). We do not offer refunds, unless an error on our part.